IMPORTANT GAME DAY INFORMATION
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GAME DAY VENUE
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TICKETS
The Ottawa BlackJacks game day tickets are digital through Ticketmaster. Tickets should only be downloaded to your mobile device that you will bring to the game. We recommend downloading your tickets for all games in advance of the season. Click here for further instructions, or click here to log in to your Ticketmaster account.
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POST-GAME AUTOGRAPH SESSION
After every game, fans have the opportunity to meet members of the team and have their BlackJacks merchandise signed by their favourite Ottawa BlackJacks players during the team's autograph session taking place courtside beside the VIP lounge.
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OFFICIAL TEAM MERCHANDISE
BlackJacks merchandise is available in-store at the Lansdowne Sports Shop, online, and at the Arena at TD Place near Gate 2 during every BlackJacks home game.
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ACCESSIBLE BUILDING
The Accessible Support Entrance is located at Gate 1. TD Place staff are available to assist with any guests who require additional support. Click here to learn more about the OSEG accessibility policy, or contact us for additional information
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CASHLESS
TD Place is entirely cashless. Debit and Credit cards will be accepted at all points of sale.
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TRANSIT
Your event ticket at TD Place gets you free transit service starting three hours before the event, during the event, and for three hours after the game on all OC Transpo routes. Click here for more information about transit.
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PARKING
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BOX OFFICE
The TD Place Box Office is located at Gate 3.
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GATE TIME
Gates open one hour before tip-off. We encourage our fans to arrive early.
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BAGS & ITEMS POLICY
All bags will be inspected upon entry. Prohibited items in the stadium include:
-Professional cameras
-Laser pens or laser products of any type
-Inappropriate signs or banners
Click here for a more detailed list of prohibited items in the stadium.